• If you would like to ask a policy-related CLS question, please email the ODP Licensing Mailbox (ra-odplicensing@pa.gov). The subject line should read: CLS – Question and provide a brief description of the question’s content. For CLS technical issues and questions, please contact the HCSIS Help Desk by phone at 1-866-444-1264, fax at 1-717-540-0960, or email at c-hhcsishd@pa.gov.